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Vartan from now on “The Company”, attaches great importance to the lawful processing, security and protection of your personal data, in any capacity you communicate or cooperate with us, as indicative candidates or active customers, consumers, website visitors, employees, suppliers, craftsmen, individuals, consumers, passengers or collaborating third parties. This Privacy Policy also describes how to use, disclose and your privacy, the options you have regarding your personal information and how you can contact us. This Privacy Policy is in accordance with the terms and conditions set forth in European Regulation 679/2016 and any other relevant applicable legislation. With the use of our website and the signing of the relevant statement of consent, you unreservedly accept the practices described here in, of which The terms now govern the contractual relationship between us and are incorporated into the terms use of each of our services.
Your personal data includes any information on paper or electronic media that may lead, either directly or in combination with others, to your unique identifying or identifying you as a natural person. In this category belong, where appropriate, details such as name, VAT number, social registration number insurance, physical and electronic addresses, landline and mobile numbers callers, callers and dialed telephone numbers, recipients of messages SMS / MMS, your bank account details, details your bank / debit / credit / prepaid cards, addresses e-mail, history of your internet searches (log files, cookies etc.), and any other information that allows you to be uniquely identified on provisions of the General Regulation on Personal Data Protection (GCPD) 2016/679), of law 4624/2019, of the current Greek legislation as well and the decisions of the Personal Data Protection Authority (ΑΠΔΠΧ).
Any operation or series of transactions carried out with or without the use of automated means, in personal data or in sets personal data, such as the collection, registration, organization, structure, storage, adaptation or modification, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
We take care to collect only your absolutely necessary Personal Data, which are appropriate and clear for the intended purpose. This Data includes the following:
a. Data you provide to us during your registration and creation of a user account on the Company’s Websites or Apps, via the internet or your mobile phone or through your personal contact with our stores or our sellers and specific data such as email address (e-mail) * and password / login password (as required) and name, surname, postal address, telephone number (optional):
b. Data and information that you provide to us through our transactions (purchases, orders, etc.) and the communication between us (through physical stores, our online store, our sellers, telephone, e-mail or through any other way). For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, products added to or removed from your cart, list of products you wish to purchase (wish list ), coupon redemptions, which of our websites you visit and how and when you contact us.
c. Data regarding the payment method for the transactions you make with us.
d. Data you provide to us when you subscribe to our newsletter.
e. Data on the products and services that you usually prefer. In order to offer you products or services of your interest and to further improve your shopping experience with us. Of course, you always have the option not to share such information with us.
f. Traffic data of our website.
g. Information collected from the use of cookies in your browser. Learn more about how to use cookies here.
To provide the best possible website experience, we collect technical information about your internet connection and browser, as well as the country and phone code where your computer is located, the web pages that appear when you visit, the ads which you click on and whatever search terms you enter.
i. The username of your social media, if you interact with us through these channels, to help us respond to your comments, questions or comments.
The Company will use your information for the following lawful processing purposes (under Article 6 of the GIP), as the case may be, with your express consent that you are free to revoke at any time, or for the performance of a contract or pre-contractual relationship with you, or for legal service in our interest or to defend your vital interest, namely:
To manage your information retrieval calls completion of your requests, purchases and orders.
To answer your requests and questions about our products / services as well as information and response to your suggestions and comments on improving them our products and services.
To analyze our website traffic and improve your experience as well as to provide you with information related to products, services, special offers and promotions.
For our internal operations and analysis such as internal management, prevention against fraud, use by management information systems, pricing, accounting, billing and control.
The provision of the Data to the Company may be necessary to achieve the objectives set out in this Privacy Policy or be
optional.
If you refuse to provide information that is considered mandatory, you may, for example, to make it impossible for the Company to fulfill the contract of sale or the provision of other services available on its Websites.
This Privacy Policy aims to inform you about the terms of collection, processing and transmission of your personal data which we may collect as Processors. The company and the staff applies the ten Processing Principles of GPD 2016/679 (legality, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limit, integrity, confidentiality and accountability). The Company protects and secures your eight Rights as to their use Your Personal Data (update, access, correction, deletion, restriction processing, portability, objectivity and non-automated decision making based on profiles, as specified in Greek legislation). The above applies without any discrimination and apply to all the processing we perform and to all services we provide independently.
The Company collects your personal data by accepting the terms of use of each of our services, such as:
When you call our numbers, when you email us, or fill out an application or order.
When you contact our offices or our staff and our telephone center, either for shopping or for expressing your opinion, complaints, or comments.
When you send us the postal address for issuing or sending invoices or proof of service as well as for details of its home delivery
your order.
When you visit our website, through which we collect, explicitly your consent, via cookies, information from your terminal device, such as
your Internet Protocol (IP) address, the operating system used, the type and version of your browser, etc.
The Company will always ask you for the minimum required by law personal data to connect to our electronic platforms and services, in order to buy products / services, to place an online order, to communicate with other users through websites or to participate in
competitions or promotions.
Our Company keeps your personal data only for as long as required by the contractual terms of each service, in conjunction with current legislation, based on of the respective processing purpose, while then anonymizing or destroying them. You can ask us and find out what data we collect about you and to correct or delete them by completing a relevant application that we have available, unless their maintenance is required by tax law, for evidentiary or judicial purposes and to prosecute illegal acts.
In accordance with the European Directive E-Privacy 2009/136 / ΣΕ (which will be replaced by the ePrivacy Regulation) and the 25.2.2020 Directives of the APDPX, our website accepts the use of “cookies”. These are online collection tools and analysis of information from social networking platforms or cooperating third party websites in order to measure traffic, to improve the operation, content and overall appearance of our website and to adapt to the needs of our customers. When using our website, personal data is processed from third parties, such as social networks and search engines, e.g. Google Analytics, Facebook social Plug-ins etc, without any involvement, influence or control on its part Company and are transmitted either inside or outside the European Economic Area (27 countries EU members plus Iceland, Liechtenstein and Norway), for which they are exclusive these third parties are responsible. If you do not want third parties, such as Google, Facebook, Twitter, receive information from your browser when you visit the websites of the Company you can be exempted from the terms that are provided by the respective Use Policy that exists on the website of each such
third party. Although most browsers accept automatically using cookies, you can always change the settings in your computer by choosing not to accept cookies, or being asked to accept each of them separately. But, you should know that something This will limit the range of browsing options available to you website and user experience.
As a rule, our Company does not transmit your personal data to third parties, except when we act as intermediaries and to the extent that this is required to complete your order and fulfill requests regarding ex part of the services provided by us. Such third parties may be official state and supervisory bodies (eg prosecutors and prosecutors, electronic prosecution crime, APDPH, EETT), when we are called to comply with the law and to prevent illegal actions against us and our customers (e.g. telephone fraud, insult, insult of personality, etc.). Maybe the third parties be accounting and law firms. In our Company we choose reliable providers and we try to set contractual restrictions on third parties receiving your personal data so that to ensure their legal use. But we can not guarantee that it will not
will use or disclose this data without your permission. For this We recommend that you carefully consider personal protection practices
data of any third party providers / suppliers whose products or services you buy through our websites.
In order to process your data, we may need to transfer it your information in other countries, including countries based within and outside the European Economic Area (EEA), on the basis of competence decisions EU, binding company rules, standard contracts and approved
codes of conduct. Access to your Data has the absolutely necessary staff of the Company, which is committed to maintaining confidentiality and cooperating with us companies or third party service providers that process your Data as Performing the Processing on our behalf and according to our orders.
Disclosure of Data by our Company The Company shares your Data with:
• Third party service providers that process personal data on behalf of the Company, for example (indicatively mentioned) for the processing of credit cards and payments, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, management of promotions, as well as management of certain services and data. When we use third party service providers we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.
• Other third parties, to the extent required for the following purposes: (i) compliance at the request of an institution of the Hellenic State, court decision or applicable law, (ii) prevention of illegal uses of our Websites and Apps or violations of the Terms of Use Our Websites and Apps and our policies, (iii) our own protection against third party claims, and (iv) helping to prevent or investigate fraud (eg counterfeiting).
• other third parties to whom you have given your consent.
Disclosure of Data by you
• When you use certain social media items on our Websites or Apps, you can create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about your interaction with the Company. We encourage you to use the tools we provide to manage the sharing of the Company’s social media in order to control the information you make available through the Company’s social media data.
We provide only the information needed to perform their specific services.
• They can only use your Data for accuracy purposes set out in our contract with them.
• Work closely with them to ensure that your privacy is respected and protected at all times.
• If we stop using their services, any of the data they hold will be deleted or made anonymous.
To enhance your customer experience on our Websites and Apps, we use the following companies, which will edit your Personal
Data as part of their contracts with us:
Facebook Google YouTube Instagram Twitter LinkedIn ACS Hotjar
In case you wish to receive more information about disclosure of your Data to third parties please contact us email info@vartan.com
The Executors on our behalf have agreed and contractually contracted with the Company:
• keep confidential,
• not send your Data to third parties without the permission of the Company,
• take appropriate security measures,
• comply with the legal framework for their protection personal data and in particular Regulation 979/2016 / EU (otherwise known as GDPR).
In any case, we take the appropriate technical and organizational measures to ensure the confidentiality, integrity and availability of your data. Our goal is to ensure that your personal information is transferred, stored and processed in accordance with appropriate international standards and security procedures. In the Company we have trained and responsible staff, while recognizing the importance of protecting privacy and all your personal information. We have appropriate policies in place for this purpose and use the appropriate technical and operational tools, such as anonymization, pseudonymization, data encryption, tokenisation, use firewalls, introduction of access levels, authorized employees, training personnel, periodic inspections, compliance with international safety standards and business continuity. Any partner who has access to the above information, uses it for to serve exclusively the above purposes. We share the information which you give us exclusively in the ways described in this Policy and according to your explicit and specific consent per type of processing which you can at any time and freely withdraw by contacting us.
The personal data we collect (or process) under our Websites and Apps will be stored within the European Union. However, some of the recipients of the Data with whom the Company shares the Your Personal Data may be located in countries other than that in where your initial collection of Personal Data took place. The legislation in these countries may not provide the same level of protection compared to the country that originally provided your Personal Data. However, when we transfer your Personal Data to recipients countries, including the US, are committed to protecting the Personal your data as described in this Privacy Policy and in accordance with current legislation. We take steps to comply with applicable legal requirements for transfer of personal data to recipients in countries outside Europe Economic Area or Switzerland that do not provide an adequate level of protection. We use various measures to ensure that your Personal Data transported to these countries enjoy adequate protection according to them data protection rules. These include the signing of the Conventions Clauses, certification that the recipient has adopted the European binding rules or adheres to the EU-US Privacy Shield and Switzerland – USA.
We retain your Personal Data for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless required by current legislation longer retention period). Generally this means that you will we retain your Personal Data for as long as you have an account at
Our company. Regarding your Personal Data related to purchases products, we retain this data for a longer period of time in order to
comply with our legal obligations (such as tax and commercial legislation and for reasons of guarantee where applicable). At the end of this during the retention period, your data will be deleted completely or anonymously, for example by aggregating with other data so that they can used in an unrecognizable way for statistical and business analysis programming.
Some examples of Customer Data Retention Periods:
• Orders
When you place an order, we will retain our personal information
you gave for five years so that we can comply with the legal and
our contractual obligations.
• Guarantees
If your order included a guarantee, the relevant Personal Data will
maintained until the end of the warranty period.
• Newsletter
Your statement of consent for sending a newsletter is kept for
as long as a newsletter is sent to you by the Company and in any case not more than
six months after the suspension of his mission.
If you have given us our written consent we may use your personal information together with other information we have collected, after
human intervention of our commercial department, in order to display advertisements related to your obvious preferences, on our website or in another web page. However, we do not use automated tools to detect and evaluate it your consumer profile and your general preferences with other personal information (such as your email address) to display ads or send you personalized information. Moreover, no We share your personal information with third parties so that they can send you relevant ads, unless you have expressly agreed in writing to them. If you would like us to stop sending you updates or offers, you can use the unsubscribe link at end of any email you may receive from us (unsubscribe).
We are committed to safeguarding your Personal Data. Recognizing the importance of the security of your Personal Data, we have take all appropriate organizational and technical measures for safety and protection of your Data from any form of accidental or unfair processing. We use them more modern and advanced methods to ensure the maximum possible security. The www.nb.org website uses the TLS 1.2 protocol for secure online trade. In this way all the Data that is encrypted provide, including your credit card number, name and your address so that they can not be decrypted or changed during their transfer to the Internet. Additionally, the information used to identify you as a user There are two accounts: the Password and the Personal Secret Security Code (Password). Every time you enter your details, you access to your personal account is provided. The specific process is achieved securely through encryption when transferred to internet and the servers of the Company. By the same standards, it is given to you the ability to change your Personal Security Code (Password) as often as you wish. After entering the desired code, the new one code is coded and stored in the Company’s systems. For the reason this, the only one who knows your password is you and you are exclusive responsible for maintaining the confidentiality of the password by third parties. These measures shall be reviewed and amended as necessary.
Our Company does not allow the use of our website or our services for the transmission of bulk or unsolicited commercial e-mails (spam). Also, we do not allow sending messages to and from customers which use or contain invalid or falsified headings, no valid or non-existent domain names, techniques of concealment of origin of any message, false or misleading information or violate the terms use of websites. We do not allow the collection of addresses in any way e-mail or general information of customers and subscribers us, through our website or services. We do not allow or authorize any attempt to use our services in a manner that could be detrimental, deactivate, burden any part of our services or interfere anyone wishing to use our services lawfully. If we consider that there is some unauthorized or inappropriate use in any of our services, we can, without notice, at the absolute our discretion to take appropriate measures to prevent messages from a specific domain on the internet, a messaging server email, or an address (IP). We have the ability to delete any account that makes use of our services, which at the absolute at our discretion, transmits or connects with the transmission of any messages
violating this policy.
You have the right to access your Personal Data. This means that you have the right to be informed by us if we are processing Your data. If we process your Data you can request to be informed for the purpose of processing, the type of your Data we hold, to whom we give, how long we save them, if an automated download is made decisions, but also for your other rights, such as correction, deletion restriction of processing and submission of a complaint to the Authority Personal Data Protection.
You have the right to correct inaccurate personal data. If you find that there is an error in your Data you can submit it to us request to correct them (eg name correction or change notification address).
You have the right to delete / forget.
You can ask us to delete your data if it is not necessary no longer for the above mentioned processing purposes or you wish to revoke your or if this is the only legal basis.
You have the right to portability of your Data.
You can ask us to receive in Readable form the Data you have provide or ask us to forward them to another controller.
You have the right to restrict processing.
You can ask us to limit the processing of your Data for as long as Your objections to the processing are pending.
You have the right to object and withdraw your consent to their processing Your data.
You can object to the processing of your Data and we will stop processing your Data unless there are other imperatives and legitimate reasons that take precedence over your right. If you have stated your consent to the collection, processing and use of your data
you can revoke your consent at any time with future effect:
Choosing not to receive Marketing Communications.
You can choose not to receive marketing communications by changing your subscriptions email and sms by clicking the delete link or following the instructions included in the message. Alternatively you can contact us using the details communication that we give you in term 17 below. In case we rely on our legitimate interest: In cases where we process your personal data based on our legitimate interest,
you can ask us to stop for reasons related to personal your condition. We must then do so if we do not believe we are legitimate It is imperative that we continue to process your Personal Data.
To exercise your rights you can submit a request to us at info@vartan.com entitled “Exercise of Right” and we will consider it and we will answer you as soon as possible.
You have the right to file a complaint to the Personal Data Protection Authority (postal address 1-3 Kifissias, PC 115 23, Athens, tel. 210. 6475600, e-mail address (e-mail contact@dpa.gr), if you consider that the processing of your Personal Data violates the applicable national and regulatory framework law for the protection of personal data.
We update this Privacy Policy whenever necessary. If there are significant changes to the Privacy Policy or how we use your Personal Data, we will publish on our website the update this before the changes take effect and we will notify you in any convenient way. We encourage you to read this Policy regularly to you know how your Data is protected.